• Global Business Writing + Writing Lab
  • Write professional emails, reports and memos with clarity and impact using standard business English and expressions.
  • Personalized coaching, practice and editing for Chinese professionals to learn how to write pieces using standard business English.
  • Objectives
    The ability to write with clarity, impact and free of grammar or punctuation mistakes requires knowledge of proper composition, tone and lots of practice. Our coaches will guide you through the essentials of professional business writing using English, and give you lots of opportunity to practice. They will even correct your pieces and review them with you. You’ll learn:
    Tone and Clarity
    - Learn the key tonal elements of a professional piece
    - Learn and practice tones for different audiences and purposes
    - Compose with correct punctuation and professional phraseology
    Emails and Structure
    - Learn the key elements of a well-structured email
    - Develop professional styles for different elements of an email
    - How to start professionally and end politely (phone examples used)
    Composing for Different Purposes
    - Learn how to write for a specific purpose
    - Practice writing
    - Receive edited reviews
  • Problems Addressed
    Our coaches will use an inquisitive and conversant approach combined with practice writing and reviewing your edited pieces to address some of the most common problems facing Chinese professionals who frequently write using business English including:
    - How to I learn to write using standard and native expressions, and avoid using “Chinglish”?
    - How to I structure clear emails that are well structured and to the point?
    - How can I learn to avoid grammatical and punctuation errors?
    - How can I make sure my writing expresses the proper tone?
    - What are standard formats for common types of written communication, such as an email update to my boss, or a follow-up note to a customer?
  • Course Topics
    Based on your assessment and needs analysis, your coach will recommend specific session topics to guide your live 1-on-1 coaching. Sessions included with this course are:
    • BA04.06: Written Instructions
      Learning Objective:
      Key Terms: an expense (花销，费用) to submit [something] (提交[某物]), to fill in [something] (填上[某物]), to include [something] (包含[某物]), to sign [something] (在[某物]上签名), to date [something] (在[某物]上注明日期), to mail [something] (邮寄[某物]), to contact [someone] (联系[某人])

      Firstly:
      Learn basic expressions for organizing and sequencing instructions.
      Secondly:
      Practice using imperatives for giving written instructions.
      Thirdly:
      Write our own instructions.
    • 200
      100
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      View PSA
      Schedule Class
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    • BA04.07: Sending Complaints
      Learning Objective:
      Key Terms: properly (适当地), upset (心烦的), to expect (预计), to complain (抱怨)

      Firstly:
      Learn about the key elements of a good written complaint.
      Secondly:
      Practice writing a good complaint.
      Thirdly:
      Practice your speaking, both vocabulary and pronunciation!
    • 200
      100
      View Video
      View PSA
      Schedule Class
      Add to list
    • BA04.08: Answering Complaints
      Learning Objective:
      Key Terms: to answer complaints (回答抱怨), to handle (处理), to threaten (威胁),frustration (沮丧, 愤怒), aka (又叫做)

      Firstly:
      Learn about the key elements of a good written complaint.
      Secondly:
      Practice writing a good complaint.
      Thirdly:
      Practice your speaking, both vocabulary and pronunciation!
    • 200
      100
      View Video
      View PSA
      Schedule Class
      Add to list
    See all sessions >
  • Course Coaches
    ILE is defined by having the industry’s most engaging and experienced coaches. For this course, students have exclusive access to ILE’s most senior “C-Level” coaches, including:
    See all coaches >
  • What’s Included
    Global Readiness
    Assessment & Report
    Personalized Needs Assessment & MatchStar Coach Recommendations
    Exclusive Access to ILE’s Senior “C-Level” Coaches
    1-on-1 Private Sessions, Online, Whenever/Wherever You Want
    Writing Lab: Practice Writing, Review Edited Pieces with Your Coach!
    The Confidence to write professional, polished pieces that are concise and impactful!
  • How It Works
    Step1: Set up your ILE account, complete your student profile
    Step2: Complete your assessment and Needs Analysis. Receive your personalized coaching plan and MatchStar coach recommendations.
    Step3: Use our cloud-based learning management system to schedule live, 1-on-1 coaching sessions at times that fit your busy schedule.
    Step4: From your mobile device, tablet or computer, meet your coach and begin the journey of self-improvement.
    How Writing Lab Works
    Personalized coaching, practice and editing for Chinese professionals to learn how to write pieces using standard business English.
    Step1
    Practice writing an email, note or letter. You can choose templates with different audiences and tones. Click [Submit] when finished.
    View sample
    Step2
    Your coach will review your piece and make edits. You will receive an edited version in your account within 48 hours.
    View sample
    Step3
    Schedule a live, 1-on-1 coaching sessions to review your the edits with your coach.
    View sample
  • Testimonials
    "Tom, I have learned a great deal from the ILE Business Writing course and been able to benefit from using it at work. My supervisor is very pleased with my e-mails. Thanks for all your help and support. Keep up the good work!"
    "May Nong
    PR Manager, Google
    "I just wanted to thank you again Susan for helping me gain clarity in my business writing, helping me put together my first executive summary (even if you did not know it!), and for all the tips on managing all the information I gather on a daily basis. I have to write in English almost every day, and this course was invaluable for my job. "
    "Vivian Liu
    Editor, Financial Times
    "I write highly technical proposals. This course helped me tremendously to organize and express technical solutions to our non-technical readers so they clearly understand our benefits. Thank you ILE for making me better at my job!"
    "Medical Research Director
    Johnson & Johnson
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